Information We Collect

• Account data: name, email address, authentication identifiers, and billing details you provide when creating or managing an account.
• Usage data: app interactions, device and browser information, IP address, timestamps, and diagnostics to maintain and improve the Services.
• Service data: invoice-related metadata and files that you upload or that are obtained via integrations you authorize (e.g., fetching invoices from supported providers).
• Support communications: messages and attachments you send to our support channels.
• Cookie/Tracking data: identifiers from cookies or similar technologies for session management, preferences, and analytics. See Cookies below.

We do not sell personal information.

Sources of Information

We collect information directly from you, automatically through your use of the Services, and from third-party services when you connect or authorize integrations (for example, suppliers from which invoices are fetched).

Legal Bases for Processing

• Contract: to provide and operate the Services you request.
• Legitimate interests: to secure, maintain, and improve the Services; to prevent abuse; and to understand product usage.
• Consent: for optional features such as certain analytics or marketing communications. You can withdraw consent at any time.
• Legal obligations: to comply with applicable laws and regulations.

How We Use Information

• Deliver core functionality, including fetching, processing, and storing invoices you request.
• Authenticate users, maintain security, and prevent fraud or abuse.
• Provide support and communicate about service changes and updates.
• Analyze and improve performance, reliability, and user experience.
• Meet legal, accounting, and regulatory requirements.

Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, and measure usage. You can control cookies via your browser settings. Disabling certain cookies may affect functionality.

Where required, we request consent for non-essential cookies. You may withdraw consent in your browser or system settings.

Analytics

We may use privacy-focused analytics to understand feature adoption and improve the product. Analytics data is typically aggregated and does not include the content of your invoices.

Data Sharing and Transfers

We share data with service providers who process information on our behalf (e.g., hosting, storage, analytics, customer support). These providers are bound by contractual obligations to protect your information and may only use it as instructed. We may also disclose information if required by law or to protect rights, property, or safety.

If data is transferred internationally, we implement appropriate safeguards in accordance with applicable law.

Data Processors

We use third-party processors to operate the Services (for example, cloud infrastructure, email delivery, and customer support). We select processors that implement appropriate security measures and sign data processing agreements where required.

Data Retention

We retain information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data, subject to certain limitations (for example, records we must keep for tax or compliance purposes).

Security

We employ technical and organizational measures designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security, but we continually improve our controls.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

If you are in the EEA/UK, you also have the right to lodge a complaint with your local data protection authority.

Your Choices

• You can update account details in your dashboard.
• You can disconnect integrations at any time.
• You can request deletion of your account and associated data, subject to legal exceptions.
• You can manage cookies via your browser settings.

Children's Privacy

Our Services are not directed to children under 16 and we do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last updated" date. Your continued use of the Services signifies acceptance of the updated Policy.

Contact

If you have questions about this policy or our data practices, contact us atsupport@invoice-grabber.com.